Please feel free to contact us in the following ways.
Hours (Central Time Zone)
Monday – Friday 7 a.m. – 9 p.m.
Saturday 7 a.m. – 5 p.m.
Adjusted Fourth of July Hours
Thursday, July 4, 2024 Closed
Hours (Central Time Zone)
Monday – Friday 7 a.m. – 5 p.m.
Adjusted Fourth of July Hours
Thursday, July 4, 2024 Closed
Santander Consumer USA Inc.
Fort Worth, TX 76161-1245
Santander Consumer USA Inc.
Dallas, TX 75266-0633
Santander Consumer USA strives to provide our customers with the best auto financing products and services. If you have a complaint or concern, please let us help by contacting us through one of the options below.
Select the Chat button under the Help & Support tab when you are logged into MyAccount. You can type “live agent” and select Complaints as a reason to chat with a live agent. Customer service agents are available for live chat Monday through Friday 7 a.m. to 7 p.m. CT.
Select the button to Send Us a Message under the Help & Support tab when you are logged into MyAccount. You will have the option to select Complaints as the subject of your message.
Customer service phone agents are available Monday through Friday 7 a.m. to 9 p.m. and Saturday 7 a.m. to 5 p.m. CT at (888) 222-4227.
